Last Friday, U.S. Army Veteran Ernest Walker went to a Cedar Hill Chili’s to get his free meal in honor of Veteran’s Day, they restaurant chain was offering free meal for veterans on Friday.
They posted about the promotion on their Facebook page:
According to CBS DFW, Walker was wearing a military uniform he purchased after he his retirement, which did not have a name tag, and another customer questioned whether he actually served.
Walker was then confronted by a manager and he produced his military discharge papers and identification. “He should have said, ‘thank you for your service; I’m sorry.’ Instead of him saying that, he says to me, ‘well he [the other customer] says your service dog is not real,” Walker told CBS DFW.
The manager can be seen taking away his meal in a video walker posted to his Facebook page:
Dallas based Brinker International, which operates the Chili’s restaurants, released a statement on the situation to CBS 11:
“Our goal is to make every guest feel special and unfortunately we fell short on a day where we serve more than 180,000 free meals as a small token to honor our Veterans and active military for their service, hence these actions do not reflect the beliefs of our brand. We are taking this very seriously and the leaders in our company are actively involved with the goal of making it right.”
Walker says the company has yet to reach out to him directly. “That’s fine. They got to do what they do. I’m not a company. I’m just me,” he said. Walker hopes the face-to-face meeting later today will be a positive one.